Our Sustainability Vision

"To make an authentic sustainable impact for our people, members and the community we operate in."

At SBS, we believe that sustainability flows through into all areas of who we are as an organisation. If we think about the core principles of our SBS Charter which we adopted 150 years ago. SBS was founded on its commitment to being sustainable and exercising ethical practices and due care in growing the value of SBS. - sustainability is not a new concept for us. As a member-owned bank, we wear our hearts on our sleeves (quite literally ... have you seen our uniforms?!) and this means doing the right thing and that's a great feeling. 

Our commitment to sustainability is demonstrated each and every single day in how we listen to and engage with our Members, our involvement in the community, how we treat our team members and how we consider the impact of our decisions right now as well as into the future. 

We don't just want to be a good bank - we want to be a great bank!

Annual Sustainability Reports

We're committed to ensuring we stay on track with our sustainability vision and objectives so every year we publish our Annual Sustainability Report. The report provides an overview of our key focus areas, our key themes and the highlights for the year. 

View our SBS Bank Sustainability Report 2022 

Archived Sustainability Reports

View the FY19-20 Annual Sustainability Report. 

View the FY20-21 Sustainability Report



Diversity and Inclusion at SBS

We're all different in some way and we believe that diversity is the spice of life. We welcome our team members challenging the norms and traditional ways of thinking. These unique experiences and views of the world make us even stronger. We currently employ many different nationalities within both our Head Office in Invercargill along with each of our branches throughout New Zealand - next year we'll be celebrating five different generations of team members working here at SBS! We're currently working on a more formal diversity and inclusion programme that will help us consider all aspect of diversity and inclusion within our SBS team (as well as our external partnerships) including gender, cultural diversity, age, LGBTQIA diversity and team members with disabilities.

Find out more about working at SBS Bank


Meet Fin

He's certainly our smallest team member with the smallest uniform by far (you should see his shoes!) but he's here to help you find the info you need to help you make the right financial decisions for you.

More about Fin

Some Handy Tips

Life is busy and getting even busier so it’s important to make sure you choose the right products that are right for you at the right time in your life. Our helpful team are here seven days a week to help support you in your banking needs.

We’ve also put together some information on important everyday tasks like managing a budget or getting into your first home. So have a look through some of these pages to see what might be right for you.


For our Members

You come first

Being a mutual bank means we’re owned by you, our Members. That’s why every decision we make, is all about you with profits staying right here in New Zealand.

Find out more about the history of SBS

Home is where the heart is

SBS was established back in March 1869 with the intention of helping people into their own homes and we've been doing it for multiple generations ever since. To find out how we can help people into their own homes click here.


For our communities


SBS proudly supports many amazing Kiwis doing amazing things in our neighbourhoods through our vibrant community partnership programme.

Find out more


Our Team Members helping you

We’re all Kiwis together

Ok, so we’re not the biggest bank. But we’re very proud to be a New Zealand bank with all our team members right here. From our Contact Centre in Invercargill to our northernmost branch in Tauranga and 14 branches in between – it’s a special culture we’re all part of.

Opportunity knocks

Being small but nimble means there’s loads of opportunities to grow here at SBS by learning new skills through on-the-job training as well as more formal training paths to move into specialist roles within SBS. We actively encourage and support our team members to advance into further study to be the very best they can be. We enjoy making a difference here at SBS. Check out our vacancies here if you're interested in becoming part of our team.

For all our futures

Paper and out

With so many of our Members saying ‘thanks, but no thanks’ to paper statements, we’re now posting 330,000 fewer statements a year. That's a lot of paper and envelopes saved!


Strong and sustainable

We’re no fly-by-night, Johnny- come-lately. We’ve been around for 150 years through listening and responding to our Members’ needs, but also by being prudent decision-makers balancing a great today for a strong and sustainable tomorrow.

Find out more