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inlineElementScrollToSection(event)" class="e-inline-links__link">Phone us inlineElementScrollToSection(event)" class="e-inline-links__link">Lost card inlineElementScrollToSection(event)" class="e-inline-links__link">Branches inlineElementScrollToSection(event)" class="e-inline-links__link">Careers inlineElementScrollToSection(event)" class="e-inline-links__link">Complaints inlineElementScrollToSection(event)" class="e-inline-links__link">Media inlineElementScrollToSection(event)" class="e-inline-links__link">Online contact formPhone us for everyday banking.
Our friendly Invercargill Contact Centre team is here to help with any everyday banking question. That can include our online banking services, payments to or from your accounts, or our award-winning SBS Visa card.
The team is here for you from 7am-9pm on weekdays, and 10am-4pm on weekends. They go home for public holidays.
You can call them on 0800 727 2265 (that’s 0800 SBS BANK), or +64 3 211 0700 from overseas.

Lost or stolen card?
Our Cards team is here to help you at any time of day or night, from wherever you are in the world.
If you’re in New Zealand call us on 0800 727 2265.
If you’re overseas, call +64 3 211 0700.
Call from overseas
Pop into a branch.
Our SBS Branches are open Monday to Friday, and they can stay open until 4:30pm for you when you make an appointment. We recommend making an appointment if you have a complex enquiry.
Find your nearest branch, its opening times and directions from your current location on our Branches page.
Join our team.
Check out opportunities at SBS. We have lots of exciting innovations happening, and they need high performers and genuine hearts to make our members, communities and each other’s lives better.

Something else?
Write to us.
How can we help? Drop us a note using this form, and we’ll get back to you with answers fast. The more detailed your message, the faster we’ll be able to help.
Remember not to include any confidential information like account numbers on this form. Instead, please log in to Internet Banking and send us a secure message, or call us on 0800 727 2265.
Prefer to send a letter? Send it to us at:
- Freepost SBS Bank
PO Box 835
Invercargill 9840