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Contact us

We love to help and we’re right here in New Zealand. We have 15 branches, a Contact Centre in Invercargill, and online contact options from everywhere. How can we help? 

Phone us for everyday banking.

Our friendly Invercargill Contact Centre team is here to help with any everyday banking question. That can include our online banking services, payments to or from your accounts, or our award-winning SBS Visa card

The team is here for you from 7am-9pm on weekdays, and 10am-4pm on weekends. They go home for public holidays.

You can call them on 0800 727 2265 (that’s 0800 SBS BANK), or +64 3 211 0700 from overseas.

0800 727 2265   Call from overseas

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Lost or stolen card?

Our Cards team is here to help you at any time of day or night, from wherever you are in the world.

If you’re in New Zealand call us on 0800 727 2265.
If you’re overseas, call +64 3 211 0700.

0800 727 2265   Call from overseas 

Pop into a branch.

Our SBS Branches are open Monday to Friday, and they can stay open until 4:30pm for you when you make an appointment. We recommend making an appointment if you have a complex enquiry.

Find your nearest branch, its opening times and directions from your current location on our Branches page.

Find a branch

Join our team.

Check out opportunities at SBS. We have lots of exciting innovations happening, and they need high performers and genuine hearts to make our members, communities and each other’s lives better.

A new career

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Something else?

Not happy?

Tell us why, so we can help.

Really happy?

Tell us all about it and make our day.

Media contact

Visit our newsroom for the latest updates, or write to media@sbsbank.co.nz.

Write to us.

How can we help? Drop us a note using this form, and we’ll get back to you with answers fast. The more detailed your message, the faster we’ll be able to help.

Remember not to include any confidential information like account numbers on this form. Instead, please log in to Internet Banking and send us a secure message, or call us on 0800 727 2265.

Prefer to send a letter? Send it to us at:

  • Freepost SBS Bank
    PO Box 835
    Invercargill 9840

0800 727 2265