Scam Warning

We would like to remind Members to stay vigilant against scams this festive season. SBS will never ask you for your internet banking password, card number, security text codes or PIN number - in person, on the phone, in writing or by email. If you get any such requests, please phone us on 0800 727 2265 immediately to report it.

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Contact > Send Us A Heart

Send us a heart

Did we make you smile today? Why not send our team a heart? We’re a very proud New Zealand bank with over 155 years of service to our members and communities right across the country. If we made you smile, you’ve made our day.

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Fair Conduct Programme Summary Tell us what made you smile

Fair Conduct Programme Summary.

Being committed to our communities as well as our members is more than nice words. It’s locked into our Fair Conduct Programme Summary.

This states that it’s our duty as SBS Bank to promote the prosperity of our wider community. That’s why our heart is in the community, and community wellbeing is in our heart.

Tell us if we made you smile.

Thanks for sharing your story with us. 

Let us know what happened, and the names of any team members you want to recognise. No problem if you’re not sure, just tell us which branch.