We love to help
We love to help and we’re all right here in New Zealand with 15 branches, a Contact Centre in Invercargill (lots of us roll our rrrrs), Auckland Relationship Managers, and an online contact option. We’d love to know if we did something that made you smile or delighted you today so click here to send us a heart!
Phone us – for everyday
From New Zealand: 0800 727 2265 (0800 SBS BANK)
From overseas: +64 3 211 0700.
Our friendly Contact Centre team in Invercargill are ready to talk:
Monday – Friday: 7am-9pm
Saturday – Sunday: 10am-4pm
Lost or stolen card? 24/7 help
From New Zealand: 0800 727 2265 (0800 SBS BANK)
From overseas: +64 3 211 0700.
To chat about the SBS Visa Credit Card
From New Zealand: 0800 727 2273.
From overseas: +64 9 623 7554.
Pop into a branch
(May 13 COVID-19 Update)
Branches Open Limited Hours
- From Thursday 14 May, all SBS branches are open every weekday between 9am-2pm, Monday to Friday.
- If you can do your SBS banking any other way, please use that option instead of visiting a branch at this time. Please do not visit a branch if you feel unwell.
Our 15 branches across New Zealand have SBS people who love to get to know you and what we can do for you.
Normal branch opening hours:
Monday, Wednesday - Friday: 9am - 4:30pm
Tuesday: 9:30am - 4:30pm (Windsor branch 9:45am - 4:30pm) - team training in the morning.
Visit one of our branches
Auckland Relationship Managers
Our friendly knowledgeable Auckland Relationship Managers are all about you. They’ll meet you in a place and at a time that suits you. Contact one of our Auckland Relationship Managers for a friendly chat about how they can help you.
By post
Drop us a line at SBS Bank, PO Box 835, Invercargill 9840
By email