We love to help

We love to help and we’re all right here in New Zealand with 15 branches, a Contact Centre in Invercargill (lots of us roll our rrrrs), and an online contact option. We’d love to know if we did something that made you smile or delighted you today so click here to send us a heart

Phone us – for everyday

From New Zealand: 0800 727 2265 (0800 SBS BANK)

From overseas: +64 3 211 0700. 

Our friendly Contact Centre team in Invercargill are ready to talk:

Monday – Friday: 7am-9pm

Saturday – Sunday: 10am-4pm

Lost or stolen card? 24/7 help 

From New Zealand: 0800 727 2265 (0800 SBS BANK)

From overseas: +64 3 211 0700. 

To chat about the SBS Visa Credit Card

From New Zealand: 0800 727 2273.

From overseas: +64 9 623 7554.

Monday - Friday 8:30am - 7pm

Saturday - Sunday 9am - 5pm

Pop into a branch

SBS branches are open every weekday between 9am – 3pm, Monday to Friday (and until 4:30pm by appointment) – except for Invercargill branch which is open 9am – 4:30pm and Windsor branch which is open 1pm – 4:30pm.

Please do not visit a branch if you feel unwell while we continue to take extra care during COVID-19. If you need help with your banking inquiry, please call us on 0800 727 2265.

Our 15 branches across New Zealand have SBS people who love to get to know you and what we can do for you.

Normal branch opening hours: 

Monday, Wednesday - Friday: 9am - 4:30pm 

Tuesday: 9:30am - 4:30pm (Windsor branch 9:45am - 4:30pm) - team training in the morning.

Visit one of our branches 

By post

Drop us a line at SBS Bank, PO Box 835, Invercargill 9840

By email

Send us an email at info@sbsbank.co.nz or fill in the form below:

Not happy? Make a complaint

We want to hear from you. Find out more.

Really happy?

We want to hear from you. Find out more.

Media contact

For media enquiries, phone (027) 500 1247 or email media@sbsbank.co.nz

Don’t forget to follow us on 

Join our team

Check out opportunities at SBS. We’ve got so much going on – lots of exciting innovations that require high performers and genuine hearts to make our Members, communities and each other’s lives better. Visit sbsbankcareers.co.nz