We love to help

We love to help and we’re all right here in New Zealand with 15 branches, a Contact Centre in Invercargill (lots of us roll our rrrrs), Auckland Relationship Managers, and an online contact option. We’d love to know if we did something that made you smile or delighted you today so click here to send us a heart

Phone us – for everyday

From New Zealand: 0800 727 2265 (0800 SBS BANK)

From overseas: +64 3 211 0700. 

Our friendly Contact Centre team in Invercargill are ready to talk:

Monday – Friday: 7am-9pm

Saturday – Sunday: 10am-4pm

Lost or stolen card? 24/7 help 

From New Zealand: 0800 727 2265 (0800 SBS BANK)

From overseas: +64 3 211 0700. 

To chat about the SBS Visa Credit Card

From New Zealand: 0800 727 2273.

From overseas: +64 9 623 7554.

Pop into a branch

(May 13 COVID-19 Update)
Branches Open Limited Hours

  • From Thursday 14 May, all SBS branches are open every weekday between 9am-2pm, Monday to Friday.
  • If you can do your SBS banking any other way, please use that option instead of visiting a branch at this time. Please do not visit a branch if you feel unwell.

Our 15 branches across New Zealand have SBS people who love to get to know you and what we can do for you.

Normal branch opening hours: 

Monday, Wednesday - Friday: 9am - 4:30pm 

Tuesday: 9:30am - 4:30pm (Windsor branch 9:45am - 4:30pm) - team training in the morning.

Visit one of our branches 

Auckland Relationship Managers

Our friendly knowledgeable Auckland Relationship Managers are all about you. They’ll meet you in a place and at a time that suits you. Contact one of our Auckland Relationship Managers for a friendly chat about how they can help you.

By post

Drop us a line at SBS Bank, PO Box 835, Invercargill 9840

By email

Not happy?

We want to hear from you. Find out more.

Really happy?

We want to hear from you. Find out more.

Media contact

For media enquiries, phone (021) 256 9154 or email media@sbsbank.co.nz

Don’t forget to follow us on 

Join our team

Check out opportunities at SBS. We’ve got so much going on – lots of exciting innovations that require high performers and genuine hearts to make our Members, communities and each other’s lives better. Visit sbsbankcareers.co.nz