We love to help
We love to help and we’re all right here in New Zealand with 15 branches, a Contact Centre in Invercargill (lots of us roll our rrrrs), Auckland Relationship Managers, and an online contact option. We’d love to know if we did something that made you smile or delighted you today so click here to send us a heart!
Phone us – for everyday
From New Zealand: 0800 727 2265 (0800 SBS BANK)
From overseas: +64 3 211 0700.
Our friendly Contact Centre team in Invercargill are ready to talk:
Monday – Friday: 7am-9pm
Saturday – Sunday: 10am-4pm
Lost or stolen card? 24/7 help
From New Zealand: 0800 727 2265 (0800 SBS BANK)
From overseas: +64 3 211 0700.
To chat about the SBS Visa Credit Card
From New Zealand: 0800 727 2273.
From overseas: +64 9 623 7554.
Pop into a branch
COVID-19 Update:
Branches To Only Open Half Day Thursdays
- From close of business Wednesday 25 March, all SBS branches will CLOSE until Alert Level 4 is reduced.
- However, from next Thursday 2 April, branches will open between 10am-2pm on Thursdays only. This is for over the counter transactions and hardship related support. Please do not visit a branch unless absolutely necessary.
Our 15 branches across New Zealand have SBS people who love to get to know you and what we can do for you.
Normal branch opening hours:
Monday, Wednesday - Friday: 9am - 4:30pm
Tuesday: 9:30am - 4:30pm (Windsor branch 9:45am - 4:30pm) - team training in the morning.
Visit one of our branches
Auckland Relationship Managers
Our friendly knowledgeable Auckland Relationship Managers are all about you. They’ll meet you in a place and at a time that suits you. Contact one of our Auckland Relationship Managers for a friendly chat about how they can help you.
By post
Drop us a line at SBS Bank, PO Box 835, Invercargill 9840
By email