We love to help
We love to help and we’re all right here in New Zealand with 15 branches, a Contact Centre in Invercargill (lots of us roll our rrrrs), and an online contact option. We’d love to know if we did something that made you smile or delighted you today so click here to send us a heart!
Phone us – for everyday
From New Zealand: 0800 727 2265 (0800 SBS BANK)
From overseas: +64 3 211 0700.
Our friendly Contact Centre team in Invercargill are ready to talk:
Monday – Friday: 7am-9pm
Saturday – Sunday: 10am-4pm
Lost or stolen card? 24/7 help
From New Zealand: 0800 727 2265 (0800 SBS BANK)
From overseas: +64 3 211 0700.
To chat about the SBS Visa Credit Card
From New Zealand: 0800 727 2273.
From overseas: +64 9 623 7554.
Pop into a branch
SBS branches are open every weekday between 9am – 3pm, Monday to Friday (and until 4:30pm by appointment) – except for Invercargill branch which is open 9am – 4:30pm and Windsor branch which is open 1pm – 4:30pm.
Please do not visit a branch if you feel unwell while we continue to take extra care during COVID-19. If you need help with your banking inquiry, please call us on 0800 727 2265.
Our 15 branches across New Zealand have SBS people who love to get to know you and what we can do for you.
Normal branch opening hours:
Monday, Wednesday - Friday: 9am - 4:30pm
Tuesday: 9:30am - 4:30pm (Windsor branch 9:45am - 4:30pm) - team training in the morning.
Visit one of our branches
By post
Drop us a line at SBS Bank, PO Box 835, Invercargill 9840
By email