SBS Branches
SBS Hamilton Branch will be open on Tuesdays and Thursdays only from 10am - 12pm under Alert Level 3.
All other SBS branches will be open every weekday at their normal times.
Please note, during Alert Level 3 our Hamilton Branch opening hours are for urgent over-the-counter transactions and hardship-related support only. Please do not visit the branch unless absolutely necessary as we want to look after the health of our branch visitors and team during COVID-19. If it is not essential for you to visit the branch please look to use the other banking and support options available as listed below.
Please remember that when visiting any SBS branch all public health orders must be followed, including the use of facemasks and 2 metre physical distancing.
Other Ways to Keep Banking
If you’re not sure about your best options, please contact us and we’ll talk you through it. There will be a delay at times due to high call volumes, but we’ll get back to you as quickly as possible:
- Contact Centre: Open 7am-9pm weekdays and 10am-4pm weekends. Tel: 0800 727 2265.
- Online Banking: Access your banking online through Internet Banking or our mobile banking app. Details here.
- Banking App: If you don’t have it already, download our app from the Apple Store or Google Play. You can check your balances, transfer money and pay bills from your phone. Details here
- Messaging: You can also send us a secure message by logging into your Internet Banking – we’ll reply as quickly as we can.
- ATMs: You can still use ATMs for your banking needs right round the country.
Scams - be Aware & Safeguard Yourself
To avoid scams, be vigilant and know what RED FLAGS to look out for:
Be wary of cold calls - strangers or unknown, unexpected callers who appear casual and familiar with you
- RED FLAG, end the call & call back using the number on the official website.
Pause and think before sharing personal information, contact and passcode/pin details online or via phone
- RED FLAG unexpected callers & emails. Your bank will never ask you to disclose your pin or login details.
Be Digitally Smart - avoid clicking on site advertisements, links in emails or in random text (SMS) messages
- RED FLAG use sites you trust.
Keep your devices updated and run anti-virus checks
If you suspect you’ve been taken in by a scam, even if you’re not sure, please contact us on 0800 727 2265 as soon as possible. For more information on how you can protect yourself and how to avoid scams visit the Security section of our website here.