If you are being financially impacted by COVID-19 and need support with your home loan, we’d like to talk to you about short and longer-term options for your situation.

That could include a home loan repayment deferral for up to six months, or ‘interest only’ payments for up to six months.

If you are eligible for and decide to proceed with a home loan hardship support option, this will not affect your credit rating.

Please provide as much information as you can on this form to help us understand what’s most important to you, so we have information and options ready to discuss when we call you back.

Important: Deferring your mortgage will have a financial impact on your home loan.​ We will talk you through what your options are and the impact of each one to help you make an informed decision. Further details are in the FAQs - Home Loans section of our COVID-19 information page.

Your home loan

Has your income been affected by the economic disruption from Covid-19?
Please tell us more about that financial impact and your situation - both short and longer term
What’s most important to you right now?
When is your next home loan payment due?
Address of property with SBS Home Loan

Your details

First Name
Phone Number
Best time to contact you by phone
Closest Branch

For additional security, please do not include any personal or confidential information on this form including your account details, your login details, PIN, passwords or any verification codes.​

By completing this form you agree that SBS may collect and retain personal information about you for the purpose of assisting you with this enquiry. Our full Privacy Statement is available here.

Please ensure all required form fields are filled out above prior to submitting.
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Thank you

Many thanks, we have received your enquiry and we will be in touch as soon as possible.